Strategic Plan
Our Strategic Plan 2011-2015 sets out how we will fulfil our responsibilities to inspect and regulate services for children, young people and learners.
Our plan sets out how we will achieve four priorities:
- Better outcomes - Driving improvement for children and learners of all ages
- Better inspection and regulation - Improving the way we work in order to provide sharper accountability that focuses on underperformance and drives fairness for those using services
- Better public involvement - Ensuring that people’s views and experiences inform how and when we inspect and regulate; and empowering people with the information they need to make choices and hold services to account
- Better ways of working - Using our resources responsibly in effective, efficient and sustainable ways that focus on the front line