About us

Strategic Plan

Our Strategic Plan 2011-2015 sets out how we will fulfil our responsibilities to inspect and regulate services for children, young people and learners.

Our plan sets out how we will achieve four priorities:

  • Better outcomes - Driving improvement for children and learners of all ages
  • Better inspection and regulation - Improving the way we work in order to provide sharper accountability that focuses on underperformance and drives fairness for those using services
  • Better public involvement - Ensuring that people’s views and experiences inform how and when we inspect and regulate; and empowering people with the information they need to make choices and hold services to account
  • Better ways of working - Using our resources responsibly in effective, efficient and sustainable ways that focus on the front line

Annual Report 2012/13

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