Online complaints

We do have some powers to investigate your concerns about services we inspect or regulate. Please select the relevant options below to see more information.

You can see more on our How to complain page or please contact us if you are unsure if making a complaint to Ofsted is the appropriate action.

 

Ofsted cannot consider complaints about independent schools.

You should write to the school first. If you are unhappy with their response, you should send your complaint in writing to:

Independent and Boarding Team
Department for Education
Mowden Hall
Staindrop Road
Darlington
DL3 9BG.

or go to the Department for Education website.

Select 'Next step' below to return to the Ofsted website homepage.

 

Ofsted cannot consider complaints about institutions that provide education only for people over the age of 16.

For information on making a complaint please contact the Skills Funding Agency.

Select 'Next step' below to return to the Ofsted website homepage.

 

Ofsted cannot consider complaints between an individual and a training provider.

For information on making a complaint please contact the Skills Funding Agency.

Select 'Next step' below to return to the Ofsted website homepage.

 

Ofsted is unable to comment on a situation regarding individual grievances or to intervene when a complaint is made against a local authority.

A complaint should be made directly to the local authority in accordance with its complaints procedure.

Once you have followed the local authority’s complaints route, should you remain dissatisfied you can further your concerns to the Local Government Ombudsman.

Select 'Next step' below to return to the Ofsted website homepage.

 

Please see our children and families services 'How to complain' page for further details. 

Select 'Next step' below to return to the Ofsted website homepage.

 

Please see our early years and childcare 'How to complain' page for further details. 

Select 'Next step' below to return to the Ofsted website homepage.

Annual Report 2012/13

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